We pride ourselves with best-in-class support as we are accessible and responsive. This is not by accident—we hate poor support and have made a point to ensure we respond to your needs. During business hours we do our best to reply within a couple of hours. Evenings and weekends might take a little bit longer but we will still get back to you!
Even though email support is how we manage your questions, we have an extensive Knowledge Base that will answer 99% of most quetsions that come in. Spend a little time browsing or searching or your answers—most of the time its there!